At The Pastor's Desk ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect data through our website and our SaaS platform. By using our Service, you consent to these practices.
 

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, subscribe, or contact us, we may collect your name, email, phone number, billing details, and ministry-related details (e.g., church name).

• Usage Data: Automatically collected data like IP address, browser type, device info, pages visited, and interactions (e.g., logins, feature usage) to improve the Service.

• User Content: Data you upload, such as pastoral notes, church directories, care trackers, or forum posts, which may include sensitive information about individuals (e.g., health needs in care notes).

• Cookies and Tracking: We use cookies for analytics, session management, and personalization. Third-party tools (e.g., Google Analytics via Wix or Lovable) may track usage. You can manage preferences via browser settings.
   

We do not intentionally collect sensitive data like health or biometric information unless you provide it in User Content. Avoid uploading such data if possible.
 

2. How We Use Your Information

• To provide and maintain the Service (e.g., account management, feature access, support).

• To process payments and subscriptions.

• To communicate with you (e.g., updates, newsletters—opt-out available).

• To analyze usage and improve features (e.g., anonymized data for AI enhancements).

• For security, fraud prevention, and legal compliance.

• With your consent, for marketing or community features.
   

3. Sharing Your Information

We do not sell your data. We may share it with:

• Service Providers: Third parties like Lovable (hosting and AI tools), Wix (website platform), payment processors (e.g., Stripe), and analytics providers. These act as processors under strict agreements (e.g., Lovable's DPA ensures encryption and compliance).

• Legal Requirements: If required by law, subpoena, or to protect rights/safety.

• Business Transfers: In mergers, acquisitions, or asset sales, with notice to you.

• With Consent: For other purposes you approve.

International transfers (e.g., to U.S. servers via Lovable) use safeguards like Standard Contractual Clauses.
 

4. Data Security

We use industry-standard measures, including encryption (in transit and at rest via Lovable), access controls, and regular audits. However, no system is 100% secure; we cannot guarantee absolute protection. Report concerns to us immediately.

Data retention: We keep personal data as needed for the Service or legal purposes (e.g., account data during subscription, up to 90 days post-deletion per Lovable's practices). Usage data is anonymized for analytics.
 

5. Your Rights

Depending on your location (e.g., GDPR for EU users, CCPA for California):

• Access, correct, or delete your data.

• Opt-out of marketing or certain processing.

• Withdraw consent.

• Request data portability.

Email requests to info@thepastorsdesk.net We respond within 30 days (or as required by law). For cookies, use browser tools or our settings.
 

6. Children's Privacy

The Service is not for children under 13 (or 16 in some jurisdictions). We do not knowingly collect their data; contact us if you believe we have.
 

7. Third-Party Links

The Service may link to external sites (e.g., integrations). Their privacy practices apply; review them separately.
 

8. Changes to Policy

We may update this Policy with notice via email or the Service. Continued use constitutes acceptance.
 

9. Contact

For questions or rights exercises, contact info@thepastorsdesk.net

​